Contact Us

Got a question about our CoinPoker review, the welcome bonus terms, or something else on this site? Here's how to get in touch, and how to point yourself in the right direction if your question is really about your CoinPoker account rather than about us.

What we can help with

Is CoinPoker Legit? is an independent review site. We research and write about crypto poker sites, including CoinPoker's games, traffic, tokens, payouts, rake, rewards, and current promo codes, so players can weigh up whether a site is worth their time and money. We're happy to hear from readers about:

• Corrections or updates to figures, bonus terms, or licensing details on our pages
• Questions about how we arrived at a rating or comparison
• Suggestions for offers or crypto poker sites we haven't covered yet
• General feedback on the site itself

What we can't help with

We don't operate CoinPoker or any of the other poker sites listed on this page, and we can't access, change, or troubleshoot anyone's player account. If your question involves any of the following, it needs to go directly to the operator, not to us:

• Deposits, withdrawals, or a payment that hasn't arrived
• Login problems, password resets, or account verification (KYC)
• Bonus credits not showing up, or disputes over clearing a promo code
• Closing an account or requesting a self-exclusion
• Billing questions tied to a specific transaction on the platform

For all of the above, check the CoinPoker (or other operator's) own support channels, usually a help center, live chat, or support email inside the client or on their site. They hold your account details and can actually resolve the issue; we don't and can't.

Before you write in about a bonus code

A lot of the messages we get are from people trying to track down a working promo code or asking why a bonus didn't clear as expected. That's understandable, bonus terms can be genuinely confusing, but a few things are worth checking first:

1. Confirm the promo code was entered at signup or deposit, not added afterward, since most codes only apply at that point
2. Re-read the clearing requirements on the operator's own promotions page, since deposit bonuses on poker sites typically release in stages tied to rake or hands played, not all at once
3. Check the time limit attached to the bonus, if you don't clear it within the stated window, the unclaimed portion is usually forfeited
4. Contact the operator's support team directly if the bonus still looks wrong, since only they can see your account activity

If, after that, you think something on our site pages is factually wrong or out of date, that's exactly the kind of thing we want to hear about, and we'll look into correcting it.

Licensing and legal questions

We get occasional questions from US readers asking whether CoinPoker or similar sites are "legal" where they live. We're not able to give a legal opinion on your specific situation, and nothing on this site should be read as legal advice. CoinPoker operates under an offshore license and sits in a legal grey area for US players: there are no US player protections, and the legal status of real-money online poker varies by state. If this matters to your decision, check your own state's current gambling laws or speak with a qualified legal professional before signing up.

If gambling has stopped feeling like entertainment

If you or someone you know is struggling to keep gambling under control, please reach out for support rather than writing in to us. The National Council on Problem Gambling helpline is available at 1-800-GAMBLER, and our Responsible Gambling page has further tools and information. Poker and other online gambling involve real money and real risk of loss; no strategy or bonus removes that risk, and no one should gamble with money they can't afford to lose. All real-money gambling activity on the sites we review is restricted to adults aged 18 and over, or 21 and over where state law requires it.

Other ways to find what you need

Before reaching out, it's worth checking whether the answer is already on the site:

• Read more about who we are and how we work on our About Us page
• Review the site's Terms and Conditions for how our content and any affiliate relationships work
• Browse our other coverage, including non-Gamstop casino options, on the Non Gamstop Casinos UK page

For anything else, feedback on our reviews, a correction, or a general question about the site, drop us a message through the contact form on this page and we'll get back to you as soon as we can.